How to Order


We hope that we offer you a beautiful and smooth Shopping experience at Banka Silk. We ensure that it is convenient and as spontaneous as possible. If you have any comments or feedback for us, we greatly appreciate hearing from you and value your suggestions.


You can email us at [email protected] or call us at +91 7322909999


Walk-through of Banka Silk Online Store


The main guide to browsing the online store is to use the main navigation panel, which has the names of the different product categories (Men, Women, Essentials, Home Furnishings, etc).


You would need to click on the title of the main category->sub-category to further surf into the waves of the handcrafted products of Banka Silk.


For Example, by following these steps, click->Women-> Kurtis, and you will have access to all the products listed under the aforementioned sub-category.


Each subcategory of products can be sorted based on price, name, popularity, discount, and how long the product has been on the site. Once you see an individual item in this menu you may click on that item to get more product details, color swatches, and closer images.

The top of each product page has a trail that shows where you have been. To return to a previous page or subcategory, you can click on this trail which will bring you back. You can also go to the top navigation bar to move to a different product category.


Setting Up An Account/ Sign Up


To add items to your shopping cart and make a purchase, you do not need to establish an account, though you can enjoy value-added features by creating your account on bankasilk.com

You can continue to add items to your shopping cart until you are ready to Checkout.

Reviewing And Replacing The Items In Your Shopping Cart

Before placing the order, we suggest you review and/or change the items in your shopping cart.
To delete an item, simply click on the delete item button.

To change the quantity, simply change the quantity by clicking on the + or – button. Your order value will be recalculated each time you change the quantity automatically.

Once you are satisfied with your order, you can start the checking out the process by clicking on “Proceed to Pay” on the Shopping Cart page. This takes you to the Checkout page.

To set up an account/ register as a new customer, go to log in.

A new dialog box will pop up where you can fill in the basic details like Name, Email ID, and Password, and your account will be created.

You can also continue shopping as a Guest Shopper, and during checkout, you will have the option of signing up for a new account.

Happiness in your Shopping Cart

When you are ready to add an item to your shopping cart, you need to check the color, size (if these attributes are applicable), and quantity. Then click on the Add to Cart button.

A small box will appear informing you that the item is in the cart. You may choose to continue shopping or checkout as per your requirements. If you change your mind and want to continue browsing you may do so at any moment during the checkout process.


One Step Away/ Checking Out


On the Checkout Page, Banka Silk offers an option to you to checkout either as a guest or as a registered customer. To checkout as a registered customer, click on the “Already registered? Click here to login. “link at the top of the page. Login to your Banka Silk account if you have one, or create a new account in the pop window that appears.

If you checkout as a registered customer, and have entered billing and shipping addresses for your account, these will be populated in the Billing Address and Shipping Address sections of the page. If you choose to checkout as a guest, you will need to enter this information yourself.

Please verify all details carefully and then click on the “Continue” button to confirm your order.

You will be redirected to our secured payment gateway.

You would need to enter your credit or debit card information or choose your bank for net banking transactions and click “Submit” at the bottom of the page.

Depending on the type of card you own you might be directed to another site to verify your online password. Yes, you have done it! Congratulations and thank you for shopping with Bankasilk.com!

Your payment will be processed in real-time and within a few seconds you will receive a confirmation
email from us.

Once your order has been shipped, you will receive an email from us with the name of the courier, and the tracking number. Please refer to “Track Your Shipment” to follow the necessary steps.

We will send SMS and email notification at different stages of your order.
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